How can we help?

Most agencies are fully live within 14 days of kickoff. If you are migrating, we handle the data import for sitters, clients and upcoming appointments, so you are not re-typing your business into a new system.

Four things, and we help with all of them:

• your logo and brand colors
• the domain you want families to visit
• your service area and what you charge
• your current lists of sitters and families

Everything else — the site, the apps, the booking flow — is on us.

Yes. Send us an export of your sitters, families and upcoming appointments and we import them before you go live, so the first thing your team sees is their own book of business rather than an empty screen.

No. Every day-to-day change — rates, service area, the words families see, which emails go out, which services you offer — is a setting in your admin panel. Nothing on that list requires us, and nothing on it requires code.

Yes. Book a walkthrough and we will show you the platform set up with your own branding, then answer whatever you throw at us. No credit card to see it.

We walk your office team through the admin panel during onboarding and stay close through your first bookings. Sitters and families do not need training — they get an app that works the way every other app on their phone works.

Yes. Your logo, your color palette, your domain. Families and sitters never see the name Sittysites — they see you.

Yes. Your agency gets its own app published in the App Store and on Google Play, under your name, with your icon. Families book from it and sitters work from it.

We can rebuild your marketing site as part of onboarding, or connect Sittysites to your existing site as a booking layer. Your call — plenty of agencies keep the site they already paid for.

Yes. Each location gets its own site, its own sitters and its own numbers, grouped under one brand so a family landing on your main page just picks their city first.

Yes, and you do it yourself. Headlines, service names, the labels on buttons and the wording families read at booking are all editable from your admin panel without waiting on us.

The ones agencies actually sell:

• One-time — a Friday night, a wedding, an afternoon
• Recurring — the same days every week across a set date range
• Nanny — an ongoing weekly schedule
• Pet care, tutoring and errands — if you have those services on

Two ways, and you can use both. A family can request specific sitters directly, or the booking goes to your job board where the sitters who are qualified and available apply for it. You stay in control of who gets confirmed.

Yes. Your team can create any booking from the admin panel — phone-in clients, repeat families, whatever comes through the office — and it behaves exactly like one a family placed themselves.

Bookings can be edited or cancelled after they are confirmed, and everyone attached to them is notified automatically. Nobody has to remember to call the sitter.

They clock in and out from the app on the job. Those hours are what the family is billed for and what the sitter is paid for, so the two can never drift apart.

Yes. Families can save the sitters they love and request them by name. Requests go to that sitter first, and fall back to the job board only if they cannot take it.

Through an application form on your own site. You decide what it asks — the questions, the wording and the order are yours to edit, so the form matches how you actually screen people.

Yes. Applicants move through your stages, from new application to hired, and each stage can send its own email automatically. You write those emails, and you can turn any of them off.

Yes. Sitters upload their documents, each one can carry an expiration date, and you can see at a glance who is current and who is about to lapse.

In the app: upcoming jobs, the address, who they are caring for and the notes the family left. They get notified when something is confirmed, changed or cancelled.

Families can rate and review the sitters they book, and your admin panel shows each sitter’s history, ratings and activity in one place.

They register on your site or in your app, add their children, pets and addresses, and you approve the account. From there they book on their own.

Yes. You can charge it once at registration or on a recurring schedule, and members can get their own rates or have booking fees waived — that is the usual reason agencies run one.

Yes. Promo codes take a set dollar amount off, and you decide who they apply to and when they stop working.

No. Everything they can do in the app they can also do on your website. Most families end up on the app anyway, because that is where the notifications land.

The profile you let them see — photo, bio, experience and the badges that matter to you. You control how much of it is public.

Stripe is integrated end-to-end. Families pay through the app, sitters get paid automatically on your schedule, and you keep your agency fee.

Booking fees are charged when the booking is confirmed. The hours are charged after the appointment ends, once the sitter has clocked out, so families are billed for the time actually worked.

Payouts run automatically on the schedule you set — daily or weekly — straight to the sitter’s bank account through Stripe. If you would rather pay your sitters yourself, that can be turned off.

You issue them from the admin panel. The adjustment lands on the family’s account and shows up in your books, so a goodwill credit is never an untracked side deal.

A flat monthly subscription based on your agency size. No per-booking fees, no surprise charges. Talk to us for a quote against your actual volume.

Babysitting, nanny placement, pet care, tutoring and side-kick jobs like errands, party help and office work. Turn on the ones you sell — the rest disappear from your site and your app.

Yes. Every automatic message — email, text and push notification — can be switched off individually, and the wording of the ones you keep is yours to edit.

Yes. If your business says caregivers rather than sitters, or appointments rather than bookings, change it once in your settings and it changes everywhere families and sitters see it.

Service area is set by ZIP code, and your rates are set per service and per area, so a suburb an hour out can price differently from your core neighborhoods.

Your dashboard: revenue, bookings, active sitters and what needs attention today. It is the first screen your office sees each morning.

Use the form below, or email us directly. A human replies within one business day, and if something is genuinely on fire, say so — we will treat it that way.