How can we help?

Sittysites is purpose-built for childcare agencies, babysitting agencies, nanny agencies, household staffing companies and other care-based businesses.

This isn’t generic staffing software adapted to work for childcare. Sittysites was built around the way these businesses actually operate — from family profiles and caregiver availability to bookings, placements, recurring care, memberships, payments and more.

Whether you’re a growing local agency or operating across multiple markets, Sittysites can be configured around the way you do business.

We’ll work toward your desired go-live date. Most agencies can have their Sittysites platform fully configured and ready to launch within 14 days of kickoff.

If you’re migrating from another platform and we’re importing your existing data, plan for approximately 30 days so we have time to carefully move your sitters, families, historical appointments and upcoming bookings.

Your custom-branded iPhone and Android apps are also typically ready within 30 days, including setup and submission to the Apple App Store and Google Play.

We’ll map out your launch timeline during kickoff so you know exactly what to expect from day one.

About an hour of your time to start.

During kickoff, we’ll walk through your business together and ask plenty of questions so we can configure Sittysites around the way your agency actually operates. We’ll cover your workflows, branding, services, rates, service areas, booking processes, terminology and any existing data you’d like us to import.

From there, we handle the heavy lifting — configuring your platform, website and booking experience around your business.

Yes. If you’re moving to Sittysites from another platform, we can import your existing business data so you don’t have to start over or manually re-enter everything.

Depending on the data available from your current system, we can migrate your sitters and caregivers, families and client information, historical appointments and upcoming appointments.

Our goal is for your team to log into Sittysites and see your business already there — not an empty platform waiting to be rebuilt.

Not at all. Sittysites is designed so agency owners and their teams can manage the day-to-day operation of their platform without knowing how to code.

Rates, service areas, services, booking settings, family-facing language, application questions, communications and many other settings can be managed directly from your admin portal.

And when you need us, we’re here.

Yes. Sittysites is built to feel like your technology, not ours. Your logo, colors, branding and agency name are carried throughout the experience.

Families and sitters see your brand when they book, manage appointments, receive communications and use the app.

Yes. Your agency gets its own custom-branded mobile app for both iPhone and Android, published in the Apple App Store and Google Play under your agency name and icon.

Families can request and manage care from the app, while sitters can manage their schedules, availability, appointments and more — all within your branded experience.

Custom-branded apps are typically ready within 30 days of kickoff, including setup and submission to the app stores.

Keep it! Sittysites can integrate with your existing website so families move seamlessly from your marketing site into your branded booking experience.

If you need a new website, we can build that too. We’ll help determine the best setup for your agency during onboarding — there’s no need to replace a website you already love.

Yes. Sittysites is built to support agencies operating across multiple markets or service areas.

You can organize locations with their own service areas, sitters, rates and operational settings while keeping everything connected under your larger brand.

Prefer to keep your locations separate? You can also link multiple Sittysites platforms under one branded login page, allowing families and sitters to select their location before entering the appropriate platform.

Whether your markets operate together or independently, we can configure the setup that works best for your business.

Absolutely. Sittysites is designed to support your business as it evolves — whether that means adding new services, expanding your caregiver network, introducing memberships, changing your rates or opening additional markets.

You don’t have to build your business around the limitations of your software. As your agency grows and changes, your Sittysites platform can grow with it.

Sittysites supports the different ways agencies provide care, including:

• One-time care — date nights, appointments, events, weddings and more
• Recurring care — repeating schedules across a set date range
• Nanny and consistent care — ongoing or regularly scheduled care
• Pet care, tutoring and Sidekick services — including errands, household help, event support and other services your agency offers

You choose which services are available and how families request them.

Sittysites gives your agency two booking flows, and you can use either one — or both at the same time.

Direct Booking allows appointment requests to be sent directly to available sitters who are a good match for the family. This creates a streamlined booking experience while helping connect families with the right caregivers.

Job Board allows available opportunities to be shared with qualified sitters, who can review the appointment details and apply for the jobs that work for them. Your team can then review applicants and select the sitter you’d like to confirm.

Both booking flows can coexist within your platform, giving your agency the flexibility to use the right approach for different families, services and appointment types — without being locked into one way of filling care.

Sitters can clock out directly from the app, giving your agency an accurate record of the time worked.

Depending on your agency’s setup, those hours can be used to calculate family charges, sitter pay and other appointment totals — helping keep billing and payout information connected to the actual appointment.

Yes. Families can save favorite sitters and request caregivers they already know and love.

Preferred sitters can be prioritized when a family requests care, while your agency maintains control over availability, selection and final confirmation. It’s an easy way to encourage the consistent relationships families value without giving up the flexibility of your larger sitter network.

Sitters apply directly through your own branded website.

You control the application experience, including the questions you ask, the information you collect and the steps applicants complete. Customize it around your agency’s hiring process so you’re gathering the right information from the very beginning.

Yes. Sittysites gives you a built-in applicant workflow so you can manage candidates from initial application through hiring and onboarding.

You determine your application steps and can create automated emails for each stage of the process. Customize the messaging, turn individual communications on or off, and keep applicants moving without managing the entire process from your inbox.

Once someone is hired, their information carries into their sitter profile — keeping recruiting and ongoing sitter management connected in one platform.

Yes. You decide which documents and credentials your agency requires, and sitters can upload them directly to their account.

Documents can include expiration dates, making it easy to see what’s current, what’s approaching expiration and what needs attention. This can be used for CPR certifications, background screenings, driver’s licenses, insurance, agency agreements or other documents your business tracks.

Yes. Sittysites supports one-time registration fees, recurring memberships and one-time booking fees, so you can structure access in the way that works best for your agency.

You can also create different membership plans with their own pricing and benefits, including special service rates or waived booking fees. Plans can include unlimited bookings or a specific number of bookings during a defined period.

That gives you the flexibility to offer anything from a simple annual membership to multiple membership levels.

No. Families can access your platform from the web or through your custom-branded mobile app.

The app gives families the convenience of keeping your agency right on their phone, with easy access to request care, manage upcoming appointments, update family information and receive push notifications.

Yes. Sittysites integrates directly with Stripe to handle family payments through your branded platform, including booking fees, care charges, memberships, registration fees and other agency charges.

When it comes to paying sitters, you choose the model that works best for your business:

• Company pass-through — the family pays through your platform and your company pays the sitter through Sittysites.
• Direct client payment — the sitter’s portion can be paid directly from the client’s credit card to the sitter through the platform.
• Off-platform sitter payment — your agency can collect its fees through Sittysites while allowing families to pay sitters separately using Venmo, cash or another payment method your agency prefers.

Your agency can also establish its own rates, minimums, cancellation fees and other booking charges.

You choose how money moves through your business, while Sittysites gives you the tools to support the model that works for your agency.

Yes. Sittysites can support additional sitter payments associated with an appointment, including tips and approved reimbursements.

This helps keep appointment-related payments organized within the platform rather than relying on separate texts, receipts or payment requests after care is complete.

Simple, transparent pricing — and your rate doesn’t increase just because your business does.

Sittysites offers two plans:

• Growth — $275/month + 2%. A lower fixed monthly cost plus 2% of booking volume. This plan is a great fit for start-up and growing agencies that want to keep their monthly software costs aligned with their business volume.
• Unlimited — $575/month. One flat monthly subscription with no percentage of your bookings. A great fit for established and higher-volume agencies that prefer a predictable monthly software expense.

And we mean flat pricing: no per-user fees, no per-sitter fees, no per-family fees and no higher subscription tier simply because your agency grows.

Add team members. Recruit more sitters. Serve more families. Grow your booking volume. We’re here to help you grow — not charge you more for succeeding.

Not sure which plan makes the most sense? We’ll help you compare the two based on your agency’s current volume and goals.

You choose which services your agency offers. Sittysites can support babysitting, nanny services, pet care, tutoring and flexible Sidekick services like errands, household help, event support, office assistance and more.

Turn on the services that fit your business and leave the others off. Each service can have its own rates, booking options and settings, allowing your platform to reflect what your agency actually offers.

Yes. Sittysites includes automated email, text and push notifications throughout the family, sitter and booking experience.

Your agency can control which communications are active and customize the messaging your families and sitters receive — helping you automate routine communication while still sounding like your brand.

Service areas can be built using ZIP codes, allowing you to define exactly where your agency provides care.

Rates can be configured by service and service area, giving you the flexibility to charge differently across markets or geographic areas. Whether you serve one community or multiple markets, your pricing can be structured around the way your business operates.

You’ll get support from people who understand your business.

Our team is familiar with childcare agencies, nanny agencies and household staffing companies. We speak the same language, understand the workflows and know the day-to-day challenges that come with running a care-based business.

That matters because Sittysites isn’t a generic staffing platform trying to accommodate childcare. It was built specifically for businesses like yours. And the people supporting it understand why your business operates differently.

For quick questions or immediate support, Sittysites clients have access to a dedicated text support line, giving you a fast way to reach our team when you need us. You can also contact us by email or through our support form for less time-sensitive questions.

No endless support queues. No explaining your business from scratch. When you need help, there’s a real person on the other side who understands what you do.