New Features Changelog: November 9, 2026
Families can change their own Membership Plans, custom Family Profile Questions, optional Sitter Subscription Fees, private blocking controls and new Admin permissions: here’s everything in the latest Sittysites release.
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We’re back with another exciting round of Sittysites updates! This week’s release brings more flexibility for Family memberships, additional customization for Family profiles, new options for Sitter Subscription fees, and greater control over Admin permissions and booking relationships.
As always, many of these improvements come directly from your feedback and are designed to make managing your agency easier, more efficient, and more personalized.
Families Can Better Manage Their Membership Plans
We’re making it easier for Families to manage their memberships without needing assistance from your Admin team!
Families can now change their Membership Plan directly from their account, giving them more flexibility as their childcare needs evolve.
Depending on their booking activity, Families can choose to
- Change at Renewal: Select a new Membership Plan that takes effect on their next renewal date.
- Change Immediately: Switch plans right away if they have no bookings remaining.
This gives Families more control over their membership experience while reducing the number of manual membership changes your team needs to manage.
Custom Family Profile Questions
You can now collect even more meaningful information about the Families you serve!
Similar to the Custom Sitter Bio Questions we recently introduced, agencies can now create their own questions for Family profiles.
This allows you to gather information that matters to your agency, such as household routines, childcare preferences, special instructions, or other details that help Sitters provide a personalized experience.
Completed responses appear in the Family Bio on appointments, making important information easier to reference when preparing for a booking. This is another way to tailor Sittysites to your agency’s unique needs while helping Sitters feel more prepared and informed.
Optional Sitter Subscription Fees
Agencies now have additional flexibility in how they structure subscription fees Sitters pay.
You can now configure one-time and/or recurring Sitter fees, depending on your agency’s business model.
Fees can be collected in two ways
- Deducted from Sitter Earnings: Fees can be taken directly from Sitter earnings.
- Charged to a Card: Fees can be collected using the Sitter’s payment card.
This optional feature allows agencies to create fee structures that align with their operations without requiring every agency to use the same approach.
Family & Sitter Blocking Controls
We’ve introduced new tools to help agencies manage caregiver preferences, protect working relationships, and handle sensitive situations with greater discretion.
- Sitter-Initiated Blocks Sitters can now block a Family they no longer wish to work with, and the agency will be notified when a block is created.
- Admin-Only Blocks Admins can now create a block between a Family and a Sitter directly from either account.
When creating a block, Admins can
- Mark it “Visible to Admin Only” to keep the restriction private.
- Add Internal Notes documenting the reason for the block.
- Prevent Future Matching between the Family and Sitter without either party seeing the restriction.
This is especially helpful when navigating sensitive feedback, caregiver preferences, or situations where your agency needs to quietly prevent future bookings between the two individuals.
Helpful Tip! Use the Visible to Admin Only option when a restriction should remain internal to your agency. The Family and Sitter won’t see the block, but Sittysites will continue to keep them from being matched.
More Control Over Admin Permissions
As your agency grows, managing team access becomes increasingly important.
We’ve introduced additional Admin Roles and Permissions, giving Primary Admins more control over what other administrators can access within Sittysites.
Primary Admins can now
- Manage Financial Access: Control which Admins can access financial information.
- Restrict Settings Access: Determine which Admins have permission to access platform settings.
- Limit by Service Area: Restrict an Admin’s access to a specific Service Area.
These enhancements are particularly helpful for agencies with multiple locations, regional managers, or team members who have different responsibilities.
Sitter Onboarding Status
We’ve introduced a new Onboarding status for Sitters, providing another way to distinguish Sitters who are still working through your agency’s onboarding process.
This helps Admins keep their Sitter roster organized as applicants move toward becoming active caregivers.
More Control Over Sitter Reviews & Ratings
Agencies now have additional visibility controls for reviews and ratings.
You can independently choose
- Whether Sitters can view their own reviews.
- Whether Families can see Sitter ratings.
This gives your agency greater control over how feedback is shared with caregivers and presented to Families.
Thank You for Your Continued Partnership!
As Sittysites continues to grow, we’re incredibly grateful for the thoughtful feedback, ideas, and encouragement we receive from our Partners.
Your suggestions play such an important role in shaping the platform, and we love seeing new features come to life that help agencies operate more efficiently while maintaining the personal relationships that make this industry so special.
Thank you for continuing to grow with us!
